All shipments that are sent by judithjules.com, are insured against theft and accident damage. Upon receipt of shipment and written acknowledgement, this insurance coverage ceases to exist.
Please note that we cannot deliver to post office boxes. In case of partial shipments, shipping costs will be charged once only.

We process and send orders during our main business hours, Monday to Friday, from 9:00 am to 6:00 pm CET and Saturday, from 9:00 to 1:00 pm CET (with the exception of French public holidays). The merchandise will be ready for dispatch one business day after the receipt of payment, at the latest. * these are not the same times as in the other text

We offer two different ways of shipping:

  1. insured shipping with tracking number / delivery time 3-10 business days 
  2. ON DEMANDE: express shipping, insured shipping with tracking number / delivery time 1-3 business days

Please note that some orders will be sent from our workshop in France and therefore delivery times can be longer than usual.

As soon as we have shipped your order you will receive an email stating the tracking number. You can check the status of your order one to two hours after receiving the email via the link provided.

All orders will be shipped in nice gift packaging.

If you require further assistance or if you have any questions, please contact our customer care service or email us at contact@judithjules.com.